Author：alanDate：2024-3-11
Dear customers：
Firstly, we deeply apologize for any inconvenience caused to you due to delayed delivery of orders during the early Spring Festival. We are well aware that this may have had a significant impact on your business and plans, and we apologize for any inconvenience caused.
Faced with this challenge, our company immediately took proactive measures to respond. We have arranged overtime production during the day and night, and are working hard to expedite orders to ensure prompt delivery. After our unremitting efforts, we have successfully shipped orders from Australian, Indonesian, and Mexican customers to the port in batches.
We attach great importance to the cooperative relationship with every customer and deeply understand that trust is built on every on-time delivery and high-quality service. Therefore, we are not only dealing with current delivery issues, but also striving to optimize production processes and improve production efficiency to avoid similar situations from happening again.
We sincerely appreciate your trust and support in the company, and hope that you can continue to give us the opportunity to cooperate. We guarantee that the production order of the company has now returned to normal and is capable of responding to various order demands. We warmly welcome new and old customers to place orders, and we will wholeheartedly provide you with high-quality products and services.
In the future, we will continue to uphold the principle of customer first, continuously improve our service quality and delivery capabilities to meet your expectations and needs. We firmly believe that through our joint efforts, our cooperative relationship will become increasingly close, and our business will also thrive.
Thank you again for your understanding and support. We look forward to working together with you to create a better future.
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